
Written by Adrian Yates, psychotherapist and hypnotherapist with nearly 20 years of clinical experience.
The uncomfortable truth about therapy
It is difficult to talk about bad therapists without sounding as if you are attacking therapy itself.
That is not what I am trying to do here.
I believe in therapy. I have seen what good therapy can do when it is held with care, humility and respect. At its best, therapy can help a person hear themselves properly, perhaps for the first time. It can give language to pain that has been sitting quietly in the background for years. It can help someone stop blaming themselves for things they were never responsible for and begin to trust their own inner life again.
But because therapy can reach such deep places, it can also do harm when it is handled badly.
A therapist is not simply someone having a conversation. They are being invited into a person’s private world, often at a time when that person is vulnerable, confused, ashamed, frightened, grieving, angry, lonely or unsure of their own judgement.
The client may be saying things they have never said aloud before. They may be placing trust in someone when trust is already fragile.
That gives the therapist power.
Power is never something to be casual about.
A therapist can mean well and still cause harm.
A therapist can be qualified and still be unsafe.
A therapist can sound kind and still leave a client feeling smaller.
What do we mean by a bad therapist?
The word “bad” is blunt.
It can refer to very different situations, and those differences should not be hidden.
A therapist may make an isolated mistake, hear the concern, apologise, learn and change. That does not automatically make them a bad therapist.
Another therapist may be repeatedly careless, defensive, poorly trained or working beyond their competence. They may not intend harm, but the pattern makes the work unsafe.
Someone else may knowingly exploit a client’s trust through sexual behaviour, financial abuse, manipulation, intimidation, stalking, secrecy or deliberate dependency. That is not simply a lapse in judgement.
There is also a middle ground where a therapist slowly drifts. Boundaries loosen. Certainty grows. Supervision becomes a ritual rather than genuine reflection. The therapist begins serving their own needs without admitting it.
Mistake, impairment, drift and exploitation are not the same
They may all cause harm, but they raise different questions about responsibility, risk, repair and whether the therapist should continue practising.
The client does not need to diagnose which category applies before taking their experience seriously.
The useful first question is often simpler: what is this therapy doing to me, and what happens when I raise a concern?
Power is always in the room
Power is not automatically bad. Some power comes with the role.
The therapist may have training, experience, professional language, access to records and influence over how the client understands themselves. In services and organisations, they may also have a say in risk decisions, referrals, reports or access to further help.
In good therapy, that power is held carefully and used in support of the client’s freedom.
The problem begins when the therapist does not recognise the power, recognises it but does not question it, or enjoys it more than they are willing to admit.
A therapist may say that the relationship is equal because both people are human. Both people are human, but the roles are not equal.
One person is disclosing. One person has the professional position. One person has chosen to offer a service and accepted the responsibilities attached to it.
Ignoring that difference does not remove the power.
It makes the power harder to see.
When the therapist starts needing something
Most therapists probably enter the work with some wish to help.
They may know something about suffering themselves, and that experience can deepen patience and humanity. A therapist’s own wounds are not automatically a problem.
The problem begins when those wounds quietly start running the room.
Therapy can make a person feel important, wise, needed, special, insightful or unusually good at understanding others. If the therapist is not honest with themselves, they may begin feeding from the role.
The client becomes less of a person and more of a mirror.
A mirror reflecting the therapist’s goodness, intelligence, sensitivity or importance.
The client is not there to admire the therapist, reassure them, protect their feelings, make them feel valuable, or become proof that they are gifted and right.
The client is there for their own life.
A therapist may need the client to improve so they can feel successful. They may need the client to remain dependent so they can feel necessary. They may feel wounded when the client disagrees, takes a break, gets support elsewhere or decides to leave.
The therapy may still appear caring on the surface. It may even feel intense and meaningful.
But underneath, something in the therapist has entered the room and started asking to be fed.
That should never be the client’s job.
Being needed is not the same as being useful
This distinction is easy to say and difficult to live.
A therapist who wants to be useful supports the client’s ability to think, choose, disagree and eventually manage without them.
A therapist who needs to be needed may create or reinforce the belief that the client cannot cope alone, cannot trust anyone else, or will collapse if the therapy ends.
They may present dependency as depth. They may discourage other relationships or professional opinions. They may make endings feel like betrayal.
Sometimes dependency develops without deliberate manipulation. The client may be deeply attached, and the therapist may feel responsible for keeping them safe.
That still requires honest reflection.
Is the therapy increasing the client’s freedom?
Or is the relationship becoming the place where the therapist feels most valuable?
Ego, certainty and the loss of curiosity
Ego in therapy does not always arrive loudly.
It may look like confidence, expertise, certainty or insight.
Sometimes a therapist may notice something useful before the client can see it. That can be part of good therapy. But the therapist should offer an idea, not take ownership of the client’s truth.
If a therapist needs to be right, the client is in trouble.
If the client agrees, the therapist is right. If the client disagrees, the therapist may call it resistance, avoidance, denial, projection or lack of insight.
The client then has no way to be heard.
Psychological language can make this trap difficult to recognise because the explanation sounds professional.
A theory becomes dangerous when it cannot be questioned, when every reaction confirms it, and when the person living the experience is no longer allowed to say that it does not fit.
Good therapists need knowledge.
They also need the humility to remain curious.
When the method becomes more important than the person
Therapists can become deeply attached to a model, training school, diagnosis or branded method.
The approach may have helped many people. The therapist may have invested years, money and identity in learning it.
That investment can make it difficult to see when the method is not helping this person.
The client may be told they are not ready, not committed, too defended or doing the process incorrectly. The possibility that the method is a poor fit receives less attention.
A therapy model is a tool.
It should not become a belief system that requires the client to doubt themselves in order to protect it.
The person must remain more important than the technique.
Burnout, exhaustion and professional impairment
Some therapists become harmful because something in them has closed down.
Therapy can be emotionally demanding work. A practitioner may sit with grief, shame, violence, fear, addiction, abandonment and despair week after week.
They may also face financial pressure, excessive caseloads, personal illness, bereavement, family problems, isolation or organisational demands.
None of this excuses harming clients.
It is part of understanding how judgement and attentiveness can deteriorate.
A tired therapist may still turn up and say familiar things, but curiosity begins to fade. The client becomes another appointment, another story or another problem to manage.
Once curiosity has gone, certainty often takes its place.
The therapist assumes they have seen this before. They fit the client into a favourite theory, a familiar pattern or a diagnosis. The client’s actual experience becomes secondary to the therapist’s explanation.
A practitioner has a responsibility to notice when their wellbeing is no longer sufficient to support safe work.
That may mean reducing the caseload, seeking medical or psychological support, strengthening supervision, taking leave, changing the way they work, or stopping practice for a time.
Continuing at all costs is not dedication when clients are carrying the cost.
Isolation and poor supervision
Therapists need places where their thinking can be questioned.
Supervision can provide that, but the existence of supervision is not enough by itself.
A therapist can attend supervision and still hide important details, present themselves favourably, avoid discussing a particular client, or seek a supervisor who rarely challenges them.
Supervision can also become an echo chamber. The supervisor may share the same assumptions, training culture or loyalty to a method. The client’s disagreement may be discussed as resistance without anyone asking whether the therapist has contributed to the problem.
Good supervision should be capable of making the therapist uncomfortable in a useful way.
It should create room to ask whether personal needs, attraction, anger, rescue fantasies, fear, prejudice, financial pressure or professional ambition are affecting the work.
“My supervisor agrees with me” is not a final answer to a client’s concern.
Admiration, reputation and the therapist as a brand
Some therapists become surrounded by admiration.
They may have a large online audience, books, courses, podcasts, glowing testimonials, expensive programmes or a reputation for getting results other professionals cannot.
Success does not prove wrongdoing.
But admiration can reduce honest feedback. Staff, trainees, colleagues and clients may become reluctant to challenge someone whose identity and income depend on being seen as unusually insightful or healing.
The therapist may begin believing their own marketing.
Ordinary professional limits start to feel as though they apply to less gifted people.
A complaint becomes an attack by someone who is unwell, jealous or unwilling to do the work. Criticism threatens not only the practice, but the therapist’s whole public identity.
The more important the image becomes, the harder it may be for the truth to enter the room.
The page When Therapy Marketing Misleads explores this more fully.
When boundaries stop protecting the client
Some therapists have boundaries that are too loose.
They share too much, become over-involved, contact the client in ways that feel special or confusing, or blur the line between therapy and friendship.
The client may begin to feel chosen, needed or unusually close to them.
At first, this can feel flattering. It can also be deeply confusing, especially for someone who has rarely felt understood or emotionally held.
Other therapists go the other way.
They use boundaries like a wall. They hide behind policy and call it professionalism. They may be technically correct but emotionally careless, rigid or punitive.
Neither version is good enough.
Healthy boundaries allow warmth without confusion, care without dependency, and structure without control.
A therapist should be able to hold a boundary and remain human.
They should also be able to recognise when a boundary is protecting their comfort rather than the client.
The slow slide into ethical drift
Serious harm does not always begin with one dramatic decision.
The line may move quietly.
The therapist shares something personal, then a little more. They extend the session. They send a private message. They meet outside the usual setting. They accept an expensive gift. They make the client feel special. They stop discussing the relationship openly in supervision.
Each step may be explained as kindness, flexibility or exceptional need.
Eventually, the unusual becomes normal.
The client may feel uncomfortable and attached at the same time. That conflict is part of what makes blurred therapy difficult to understand.
Bad therapy is not always cold.
Sometimes it is warm. Sometimes it is flattering. Sometimes it feels like deep connection before it becomes harmful.
Secrecy is different from confidentiality
Confidentiality protects the client’s private information.
Secrecy may protect the therapist’s conduct from being seen.
Be cautious when a therapist suggests that others would not understand the special relationship, asks you to hide messages or meetings, or implies that ordinary professional rules do not apply because your connection is unique.
The client should not have to protect the therapy from the therapist.
When feedback is treated as attack
One of the clearest signs of danger is what happens when the client raises a concern.
All therapists make mistakes. The question is whether the relationship can contain honest feedback.
If the client says, “That hurt me,” does the therapist listen, reflect and apologise where needed?
Or do they explain, defend, blame, withdraw warmth, change the subject or use therapeutic language to make the client doubt their reaction?
This can be deeply harmful because many clients already arrive in therapy doubting themselves.
They may have a history of being dismissed, controlled or made responsible for other people’s feelings.
If the therapist repeats that pattern, the injury is not small.
It can feel like being hurt by the person who was supposed to help.
You can read more on Therapist Accountability.
Systems can enable harmful practice
Not every problem sits inside one individual therapist.
Organisations can create conditions where poor practice becomes more likely or harder to challenge.
Caseloads may be too high. Staff may be poorly supported. Targets may reward speed rather than care. Complaints may be treated as threats to reputation. Managers may protect a valued practitioner or minimise concerns to avoid cost and scrutiny.
Trainees and junior staff may see something troubling but fear the consequences of speaking.
A private practitioner may have no colleagues nearby and no meaningful external challenge.
Systems do not remove individual responsibility.
They can either support ethical practice or make denial easier.
Prejudice and assumptions can enter the room
Therapists are not outside culture.
They can carry assumptions about race, disability, class, gender, sexuality, age, religion, body size, immigration, parenting, relationships and what a successful life should look like.
Training does not automatically remove prejudice.
A therapist may interpret justified anger as aggression, cultural difference as pathology, poverty as poor motivation, disability as a failure to adapt, or disagreement with the therapist as a problem inside the client.
Sometimes the therapist is unaware of the assumption. Sometimes they become defensive when it is named.
Humility requires more than saying that everyone is treated the same.
It requires being willing to see how the therapist’s own position affects what they notice, believe and expect.
Qualifications are not the same as safety
Training matters. Ethics matter. Supervision matters. Experience matters.
But qualifications are not proof of humility, emotional maturity or the ability to hold power safely.
A certificate shows that someone completed a course. A register may show that they have met particular requirements and are accountable to a professional process.
Neither can show exactly how the person responds when a client says, “This does not feel right.”
That is often where the truth appears.
Does the therapist become curious and wonder whether they have missed something?
Or do they protect themselves through status, theory and certainty?
Professional registration can offer standards and a route for complaints. It should be checked.
It should not be treated as a guarantee that harm cannot happen.
Some therapists deliberately exploit clients
It is important not to explain every harmful therapist as tired, wounded or lacking awareness.
Some people knowingly exploit trust.
They may groom clients for sexual or emotional relationships, take money, create dependency, threaten disclosure, stalk, intimidate, falsify records or use professional status to protect themselves.
Understanding the background of the therapist is not the client’s responsibility.
Trauma, stress, loneliness, burnout or personal problems do not excuse deliberate exploitation.
Serious misconduct may need an independent response
Sexual contact, violence, stalking, blackmail, financial exploitation, serious confidentiality breaches or threats should not be reduced to a relationship difficulty that the client must repair privately with the therapist.
You do not have to confront the therapist first. Save relevant messages, contracts, invoices, dates or notes when it is safe.
Seek independent advice from the therapist’s employer, professional organisation, regulator, safeguarding service, police or a legal adviser where appropriate.
If you are in immediate danger or unable to stay safe, use emergency support or the Crisis Resources page.
What helps a therapist remain safe and useful?
No system can guarantee that a therapist will never cause harm.
There are still practices that reduce the risk of drift and make accountability more possible.
Protective habits in ethical practice
Meaningful supervision
Not supervision used for approval, but a place where the therapist can disclose difficulty, uncertainty, attraction, anger, rescue wishes, mistakes and concerns about their own fitness to work.
Attention to personal wellbeing
The therapist has to notice when illness, exhaustion, grief, financial pressure or emotional difficulty is affecting their judgement and capacity to meet clients.
Clear boundaries and contracts
Clients should understand fees, contact, confidentiality, records, methods, social media, endings and complaints before confusion becomes part of the relationship.
Respect for client autonomy
The client can question, disagree, pause, refuse a method, seek another opinion and leave.
Continued learning without worshipping the method
Training should expand thought rather than make the therapist certain that one model explains everyone.
Candour and repair
When something goes wrong, the therapist should be able to name it, apologise where appropriate, take action and accept that the client may still decide to leave or complain.
The Cognizance therapist
From a Cognizance perspective, the therapist must never forget the power in the room.
They may have training and experience, but they are not above the client. They are not the owner of the client’s story. They are not the rescuer or final authority on another person’s inner life.
They are a companion in the work, but a responsible one.
A careful one.
A human one.
The therapist has to stay awake to themselves, not only during training and not only when the work is easy.
They need humility, supervision, feedback, honesty and the capacity to apologise.
They need to know the difference between being needed and being useful.
A therapist who needs to be needed may keep a client close.
A therapist who wants to be useful will support the client’s freedom, even when that freedom means the client leaves.
You can read the full Cognizance Therapeutic Principle.
If you are wondering about your own therapist
You do not need to decide immediately whether the therapist is a bad person.
That question can become so large that it hides the practical questions underneath it.
- Do I feel more able to think, or more afraid to disagree?
- Can I raise a concern without being punished, diagnosed or shamed?
- Are the therapist’s boundaries clear and consistent?
- Am I becoming more independent, or more convinced that I cannot cope without them?
- Does the therapist seem curious about my experience, or certain that their explanation is the truth?
- Do I feel responsible for the therapist’s feelings, reputation or sense of success?
- Have secrecy, specialness or contact outside sessions become part of the relationship?
- What happens when I mention leaving or seeking another opinion?
One answer may not settle the question.
Look for the pattern.
Write down what has happened in plain language. Seek an independent view if you need one. You do not owe the therapist a confrontation before taking a break or asking for advice.
Professional expectations
BACP’s Ethical Framework says clients should be the practitioner’s primary concern. It expects members to work within competence, maintain wellbeing sufficient for the work, respect boundaries, avoid exploitation and listen to how clients experience the relationship.
BACP also expects registered members to engage in supervision appropriate to their practice and to be open about significant difficulties affecting their client work.
UKCP’s code requires members to act in clients’ best interests, respect autonomy, maintain boundaries and avoid sexual relationships with clients.
HCPC standards require regulated professionals to recognise the power and trust connected with their role, maintain appropriate boundaries, listen to service users, work within their competence and avoid personal, sexual, emotional or financial exploitation.
Official resources:
- BACP Ethical Framework
- BACP guidance on competence and fitness to practise
- BACP guidance on boundaries
- UKCP Code of Ethics
- HCPC standards of conduct, performance and ethics
Not every therapist falls under the same system, and some UK counselling and psychotherapy registers are voluntary rather than statutory. Check the practitioner’s exact current membership rather than relying only on letters after a name.
A final thought
Some therapists are harmful because they knowingly misuse power.
Some become harmful because they burn out, stop reflecting, become too certain, drift across boundaries, or allow unmet needs to enter the work.
Some mean well and still cause harm.
It is uncomfortable, but it needs saying.
A client should not leave therapy feeling smaller, silenced, blamed, trapped, dependent or afraid to question the person who is meant to be helping them.
If therapy does that, something has gone wrong.
It may be repairable, or it may not be.
The client is allowed to notice.
They are allowed to ask questions.
They are allowed to trust the part of themselves that says, “This does not feel right.”
And they are allowed to leave.
Between Paths provides general information and personal reflection, not a formal finding about a therapist, diagnosis, legal advice, safeguarding advice or emergency support. Professional standards and complaint routes vary, so check the current information from the relevant organisation.
A good therapist does not need the client to become smaller.
The client’s freedom is not a threat to therapy.
It is part of what makes therapy safe.
